Sump Pumps

Sump pump installation, servicing & maintenance

Sump Pump Installation

What is a sump pump?

Sump pumps are used in the lowest part of a building; they are used to keep the area beneath the building dry and prevent flooding.

How do sump pumps work?

A sump pump is usually installed at the lowest point in a basement or other area beneath a building. The pump is put into the floor, in a sump pit or sump basin. Any water on the floor will then flow into the sump pit. The pump is then activated when the water in the pit reaches a certain level, using a “float” device. Water is then pumped out of the basement and discarded a safe distance from the property.

Does my house need a sump pump?

A sump pump collects excess water and pumps it away from your property. If you are in a location that is prone to flooding and you feel your property may be prone to flooding, a sump pump is a good idea.

Types of sump pump

There are a number of different options available. You can choose a pump that works manually or automatically, and from a range of different motor sizes. For advice on which option may be best suited to your needs, contact our expert team for an informal chat.

How do I get a sump pump for my property?

For all types of sump pump installation across Sussex and Hampshire, be sure to call Active Pump Services.

Sump pump installation is a job for the experts; you need to be sure excess water is being pumped away from the foundations of your building to keep it safe and dry. The team at Active Pump Services is made up of highly trained technicians who will bring a wealth of knowledge, expertise and experience to ensure your pump is fitted quickly and correctly.

We work to the highest industry standards and pride ourselves on providing excellent customer service every time. We will be happy to visit your site to advise on the best course of action before proceeding with any work.

Sump Pump Maintenance

What is the most common reason for sump pump failure?

Once your pump has been installed, it is important to ensure it works well with regular maintenance. The thing about a sump pump is that it is often not needed for months at a time during dry weather – but when things change, we need to be able to rely on the pump working well, right away. There are many reasons a sump pump may fail; the float could be stuck or other parts may not be working correctly.

We advise all of our clients across the south east of England to schedule regular maintenance visits to ensure that their pump is well maintained and ready to work when needed.

Can a sump pump get blocked?

There are many ways a sump pump can become blocked; the sump put where the pump sits can become blocked with dirt and debris or the float switch could become blocked or jammed.

My sump pump is not running

There could be several reasons your sump pump is not running. There could be a blockage, a power failure or an issue with the float switch. Luckily Active Pump Services are on hand for all types of sump pump repairs.

We can check and service your sump pump to ensure it will continue to work efficiently in the long term. Whether we installed your sump pump ourselves or it is a pre-existing setup, we will be happy to help.

Get in touch today


  • Drop files here or
Unit G17/18,
Rudford Industrial Estate,
Ford Arundel, West Sussex,
BN18 0BD

Why choose us

  • Covering everything from sales to servicing
  • Domestic and commercial
  • Quick, efficient and reliable
  • CCTV inspection and drain clearing specialists
  • Rapid response in your area
  • Supplying top quality equipment from trusted manufacturers
Call today on 01903 734030